Aquassi Ltd

Effective Date: May 2026

Welcome to Aquassi Ltd. At Aquassi, we believe aquascaping, nature, creativity, and aquatic wellbeing should be accessible and welcoming to everyone. We are committed to creating an inclusive environment for our customers, visitors, suppliers, partners, and community members.

Our Commitment

Aquassi Ltd is committed to promoting equality, diversity, and inclusion across all areas of our business. We value and respect people from all backgrounds, experiences, and communities, and we strive to ensure that everyone feels welcome when interacting with our brand, website, products, and services.

We believe diversity strengthens creativity, innovation, and community, helping us build a more inspiring and supportive aquascaping experience for all.

Equal Treatment

We aim to provide fair and respectful treatment to everyone regardless of:

• Age
• Disability
• Gender identity
• Marital or family status
• Pregnancy or maternity
• Race, nationality, or ethnic background
• Religion or belief
• Sex
• Sexual orientation
• Socioeconomic background

We do not tolerate discrimination, harassment, bullying, or unfair treatment in any form.

Inclusive Customer Experience

Aquassi Ltd is committed to creating a positive and accessible customer experience by:

• Providing respectful customer service
• Offering clear and honest communication
• Maintaining an inclusive online environment
• Supporting accessibility improvements where possible
• Welcoming hobbyists of all experience levels and backgrounds
• Encouraging a safe and supportive aquatic community

We believe aquascaping is for everyone — from beginners discovering their first planted aquarium to experienced enthusiasts creating advanced nature-inspired aquariums.

Workplace & Business Relationships

We aim to work with suppliers, partners, contractors, and collaborators who share our commitment to fairness, professionalism, and respectful conduct.

Aquassi Ltd encourages equal opportunities and values individuals based on their skills, experience, passion, and contribution.

Accessibility

We continually work to improve the accessibility and usability of our website and digital content wherever reasonably possible. If you experience any difficulty accessing information on our website, please contact us and we will do our best to assist you.

Website: www.aquassi.co.uk
Email: info@aquassi.co.uk

Community Values

Aquassi Ltd is passionate about building a welcoming aquatic and aquascaping community centred around:

• Creativity
• Respect
• Education
• Sustainability
• Mental wellbeing
• Appreciation of nature

We believe aquariums and aquascaping can inspire relaxation, mindfulness, and connection through nature-based design.

Reporting Concerns

Any concerns relating to discrimination, harassment, or inappropriate behaviour connected to Aquassi Ltd may be reported directly to us via our contact channels. All concerns will be treated seriously and reviewed appropriately.

Policy Updates

Aquassi Ltd may update this Equality, Diversity & Inclusion Policy from time to time to reflect changes in our business, services, or legal obligations.

© 2026 Aquassi Ltd. All Rights Reserved.