Aquassi Ltd
Website: https://www.aquassi.co.uk

1. Introduction

At Aquassi Ltd, we respect your privacy and are fully committed to protecting both your personal and non-personal data. This Privacy Policy explains how we collect, process, store, and share your information in accordance with the EU General Data Protection Regulation (GDPR) and the EU Data Act.

We aim to ensure full transparency regarding data generated through our website, services, and any connected digital or smart aquarium systems we may provide.

2. Data We Collect

We collect different categories of data to operate effectively and deliver high-quality aquascaping and aquarium services.

Personal Data

This may include:

• Full name
• Email address
• Telephone number
• Billing and payment details
• IP address and device identifiers
• Service enquiry and communication records

Connected Product Data

Where applicable, especially in relation to smart aquarium systems or connected devices, we may collect:

• Device telemetry and performance data
• Water quality monitoring readings (if connected systems are used)
• Usage patterns and system interaction data
• Technical logs and diagnostic information
• Metadata generated from connected services

This may include both personal and non-personal data under applicable EU legislation.

3. Your Rights Under the EU Data Act

If you use our connected products or digital services, you are entitled to the following rights under the EU Data Act:

Access to Data

You have the right to request access to all data generated through your use of our products and services. This includes metadata and usage data provided in a structured, commonly used, and machine-readable format.

Data Portability

You may request that we transfer your data directly to another service provider or third party of your choice, where technically feasible.

Third-Party Data Sharing

Where you provide consent, we will make your data available to third parties under fair, reasonable, and non-discriminatory terms, in compliance with EU regulations.

4. Business-to-Business (B2B) and Non-Personal Data Transfers

In accordance with the EU Data Act, non-personal data generated through our services within the EU is protected against unlawful or unauthorised access by third-country governmental authorities.

We implement appropriate safeguards, including technical, legal, and organisational measures, to ensure that non-personal data is not transferred or accessed unlawfully outside the European Union.

5. Data Sharing with Public Sector Bodies

In exceptional circumstances, we may be legally required to share data with public sector bodies, regulators, or enforcement authorities within the European Union.

Such disclosures will only occur when:

• Required by applicable law
• Necessary for public interest objectives
• In response to emergencies or critical incidents

We ensure that all requests are reviewed carefully and processed in compliance with EU legal frameworks.

6. Data Security

We take data protection seriously and implement strong security measures to safeguard your information, including:

• Secure encryption protocols
• Restricted access controls
• Secure hosting environments
• Regular system monitoring and security updates

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in legal or regulatory requirements (including the EU Data Act)
• Updates to our services or technologies
• Improvements in our data protection practices

All updates will be posted on this page with a revised effective date.

8. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us via:

Aquassi Ltd
Website: https://www.aquassi.co.uk