Effective Date: 17/03/2026
Last Updated: 17/03/2026
At Aquassi Ltd, the health and safety of our customers, staff, and aquatic community is our top priority. We remain committed to providing exceptional aquarium products and aquatic services while following all COVID-19 safety guidelines.
Our Commitment to Safe Services
Aquassi Ltd continues to operate responsibly during the COVID-19 pandemic, implementing measures to protect everyone who visits our store or uses our aquatic services.
Safety Measures We Implement
- Staff Health Monitoring: All staff undergo daily health checks and must stay home if showing COVID-19 symptoms.
- Personal Protective Equipment (PPE): Staff wear masks and gloves when handling products, tanks, or visiting client locations.
- Sanitization Protocols: Regular cleaning and disinfection of our store, equipment, and vehicles used for home aquatic services.
- Social Distancing: Clear floor markings, limited store capacity, and safe distancing during in-store consultations.
- Contactless Transactions: Digital payments and online orders are encouraged to minimize physical contact.
Guidance for Customers
- Please stay home if you are experiencing COVID-19 symptoms.
- Follow our in-store safety instructions to maintain social distancing.
- Opt for contactless payments when possible.
Service Adjustments
- In-store Shopping: Open with capacity limits to ensure safe distancing.
- Home Aquatic Services: Available for essential maintenance, installations, and emergency care, following strict safety protocols.
- Events & Workshops: Suspended or adapted to online formats when necessary.
Commitment to Updates
Aquassi Ltd is dedicated to transparency and staying compliant with government guidelines. Any changes to our COVID-19 policies will be communicated promptly through our website, social media, and email updates.
Contact Us
For inquiries regarding our COVID-19 policy or to schedule aquarium services safely, contact us:
Phone: 0330 043 0658
Email: info@aquassi.co.uk
Website: www.aquassi.co.uk