At Aquassi Ltd, we are committed to ensuring that everyone, including people with disabilities, can access our website and have a positive shopping experience. We continuously strive to enhance the usability and accessibility of our website to meet or exceed the Web Content Accessibility Guidelines (WCAG) and other relevant standards.

This Accessibility Statement outlines the steps we take to improve the accessibility of our website, the features available to assist users with disabilities, and our ongoing efforts to ensure inclusivity.

1. Commitment to Accessibility

We are dedicated to making the Aquassi Ltd website accessible to all users, including those with visual, auditory, cognitive, or motor impairments. We aim to provide an accessible, user-friendly experience for all, regardless of how they access our website or the devices they use.

2. Compliance with Standards

We are actively working towards meeting the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, as published by the World Wide Web Consortium (W3C), and aim to achieve Level AA compliance. We are also following guidelines set forth by the Equality Act 2010 (for UK customers) and other regional laws as applicable.

3. Accessible Features on Our Website

To ensure that our website is accessible, we have implemented several features, including but not limited to:

• Text and Image Scaling: Users can adjust the text size and page zoom to better suit their needs. We also ensure that all images have alternative text (alt text) descriptions for screen readers.
• Color Contrast: We use high contrast color schemes to ensure text readability and visual clarity for those with low vision.
• Keyboard Navigation: Our website is fully navigable via keyboard for users who cannot use a mouse.
• Screen Reader Compatibility: We ensure that all content is compatible with screen readers, providing meaningful content that can be accessed by individuals with visual impairments.
• Accessible Forms: Forms on our website are labeled properly, with clear instructions to make them more usable for people with cognitive impairments.
• Consistent Layout: We maintain a consistent layout and design throughout our website to help users easily navigate and locate information.
• Clear Headings and Descriptions: We use proper heading structure (e.g., H1, H2, H3) and provide descriptive links to make it easier for users to navigate content.

4. Ongoing Efforts

We are constantly working to improve the accessibility of our website. We regularly test the site to identify potential issues and make improvements. Our accessibility team works closely with external experts to ensure we meet the latest accessibility standards and user needs.

5. Feedback and Suggestions

We are always looking for ways to improve the accessibility of our website. If you encounter any issues while navigating our site, or if you have any suggestions or feedback on how we can improve accessibility, please let us know. Your input is invaluable to us.

You can reach our accessibility team via:

• Email: accessibility@aquassi.co.uk
• Phone: [Insert phone number]
• Live Chat: Available on our website during business hours.

6. Third-Party Content

While we make every effort to ensure that the content we provide is accessible, some third-party content and embedded elements (e.g., videos, social media feeds, external tools, etc.) may not fully meet our accessibility standards. We are working with third-party providers to improve the accessibility of such content and features.

7. Accessibility Tools and Resources

To enhance your browsing experience, we recommend the following tools that may assist users with disabilities:

• Browser Zoom: Use the zoom feature in most browsers (e.g., Ctrl + or Command + to zoom in) to enlarge text and images.
• Screen Readers: Tools such as NVDA, JAWS, or VoiceOver for Mac can help users with visual impairments read and navigate the content on our site.
• Color Contrast Tools: Tools like WAVE or Color Contrast Analyzer can help users assess whether the color contrast of text and background is sufficient.

8. Limitations and Future Improvements

While we are committed to making our website as accessible as possible, there may be areas of the website that are not fully compliant with accessibility standards due to technical or content limitations. We are actively working on resolving these issues and appreciate your understanding.

9. Browser Compatibility

We design our website to be compatible with the most widely used web browsers, including:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

We also ensure that the website is responsive and works on mobile devices, including smartphones and tablets.

By Using the Aquassi Ltd Website, You Agree to the Terms of This Accessibility Statement.