At Aquassi Ltd, we believe every aquascape journey should start with ease and confidence. From our carefully curated plants and hardscape elements to your home, we ensure your order arrives safely, efficiently, and ready to inspire.

Processing Time

All orders are carefully packaged and processed within 1–3 business days. Rare plants and custom aquascaping items may require additional preparation to ensure they arrive in perfect condition.

Shipping Methods

We partner with trusted carriers to deliver your aquascaping essentials across the country. Depending on your location, we offer:

• Standard Shipping – Reliable delivery within 3–7 business days.
• Express Shipping – Faster delivery for urgent orders, typically 1–3 business days.
• Fragile Item Handling – Aquatic plants, delicate rocks, and glassware are individually packed and insulated to maintain freshness and integrity.

Delivery Areas

We currently ship to all major cities nationwide, with specialized packaging for remote areas to ensure your aquascaping materials arrive thriving and undamaged.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email, so you can follow your package’s journey from our shop to your aquarium sanctuary.

Customer Care

Your satisfaction is our priority. If your shipment is delayed, damaged, or incomplete, contact our friendly support team immediately. We’ll guide you through replacements or solutions so you can continue creating your underwater masterpiece without worry.

Aquassi Ltd – Scenic, Serene, and Scaped, delivered to your home.